Returns & Exchanges
We want you to find your signature scent with zero pressure, which is why we offer a 14-day window to trial your full-size bottle after using the included sample. If it's not a perfect match, return the unopened full-size product for a full refund or exchange.
Return Process
- 1.Try the Sample First
Every full-size fragrance comes with a 2ml sample vial. Use this to test the scent on your skin over several days before opening the main bottle.
- 2.Initiate Your Return
If the scent isn't for you, visit our online returns portal within 14 days of delivery to request a prepaid shipping label.
- 3.Pack the Unopened Bottle
Ensure the full-size product remains in its original, shrink-wrapped packaging. Securely pack it into the original shipping box to prevent damage.
- 4.Ship and Get Refunded
Drop your package at any authorized carrier location. Once our team inspects the unopened bottle, we will process your refund to your original payment method.